If you require any more information or have any questions about our privacy policy, please contact us at support@regenerative-labs.com.
At Regenerative Labs™, your privacy is extremely important to us. This Privacy Policy explains the types of personal information we collect, how we use it, and the steps we take to protect it.
1. Information We Collect
We may collect personal information when you interact with our website, including but not limited to:
- Name and email address
- Purchase history and shopping preferences
- Browser type, IP address, and related technical data
- Pages visited, date/time of visits, and referring/exit pages
We collect this information to provide you with a secure, personalized experience, process your orders, and improve our services.
2. Log Files
Like many other websites, Regenerative Labs™ uses log files. These may include:
- IP addresses
- Browser type and Internet Service Provider (ISP)
- Date/time stamps
- Referring and exit pages
- Click counts for trend analysis
This information helps us analyze trends, administer the site, track user movement, and gather demographic data. IP addresses and other log information are not linked to personally identifiable information.
3. Cookies and Web Beacons
Regenerative Labs™ uses cookies to:
- Store visitor preferences
- Record pages visited
- Customize site content based on browser type or other user data
If you wish to disable cookies, you may do so via your browser settings. More information about cookie management can be found on your browser’s support site.
4. Email and Personal Information
When you place an order with Regenerative-Labs.com, we collect necessary personal and order information to fulfill your purchase and provide customer support.
We do not sell, rent, or share your personal information with third parties for marketing purposes without your consent.
We may contact you about:
- Special offers
- Order updates
- Products you have purchased or expressed interest in
You may unsubscribe from our emails at any time by clicking the “unsubscribe” link or by emailing us at support@regenerative-labs.com, and your information will be removed from our active database.
5. Third-Party Content
We do not partner with or use third-party advertising or content delivery services.
6. Security
We take your security seriously and use industry-standard encryption when transmitting data.
Before transferring sensitive information (such as credit card details, banking information, or medical data), you will be redirected to a secure, encrypted page.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
Effective Date: 08/13/2025
Contact Email: support@regenerative-labs.com
1. ACH/e-Check Authorization
All e-Check/ACH payments shall be made payable to Regenerative Labs. By placing an order, you authorize Regenerative-Labs.com to initiate a single ACH/electronic debit from your designated bank account in the amount of your order total, based on the bank account information you provide on the date of purchase. You acknowledge that all authorized ACH transactions comply with applicable laws.
Payments made after 11:00 PM Pacific Time will be processed on the next business day. Once payment is authorized, no changes or corrections can be made.
We recommend printing and retaining a copy of this authorization for your records.
2. Use of Our Website
Unless otherwise stated, your use of this website is governed by these Terms and Conditions of Use and the www.Regenerative-Labs.com Privacy Policy, incorporated herein by reference.
You may not modify, distribute, transmit, reproduce, publish, license, transfer, or sell any content, products, or services obtained from this website without express written consent from Regenerative Labs™. You may display, download, or print material for personal, non-commercial use provided you do not alter the content or remove any copyright, trademark, or proprietary notices.
Any other use of the information contained herein is strictly prohibited.
3. Research Use Only – No Medical Claims
All products offered by Regenerative Labs™ are sold strictly for laboratory in-vitro research purposes only. They are not medicines, drugs, food additives, or household chemicals, and have not been evaluated or approved by the FDA to prevent, treat, diagnose, mitigate, or cure any disease or medical condition.
Products are intended solely for qualified laboratory or research professionals familiar with safe handling procedures. Under no circumstances are these products for human or animal consumption.
4. Customer Representations and Warranties
By purchasing from Regenerative-Labs.com, you represent and warrant that:
- You are at least 21 years of age.
- You are affiliated with a laboratory, research institution, university, or other qualifying entity that justifies your purchase.
- You understand and accept all potential hazards associated with the handling, storage, and disposal of the products.
- You are aware of all applicable laws and regulations in your jurisdiction regarding the possession and use of these products.
Regenerative Labs™ reserves the right to refuse sales to unqualified individuals and may perform due diligence to verify customer credentials before fulfilling orders.
5. Limitation of Liability and Indemnification
In no event shall Regenerative Labs™ be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of the handling, use, or misuse of any product purchased from Regenerative-Labs.com.
By purchasing from us, you agree to indemnify and hold harmless Regenerative Labs™, its owners, employees, and affiliates from any claims, expenses, or damages arising from the use or handling of our products, whether used alone or in combination with other substances.
6. Intellectual Property
All text, graphics, images, trademarks, logos, and other content on www.Regenerative-Labs.com are the property of Regenerative Labs™ and are protected by copyright, trademark, and other intellectual property laws.
No content may be copied, reproduced, or distributed without prior written consent from Regenerative Labs™.
7. Privacy and Data Security
Our collection and use of personal data are governed by the Regenerative Labs™ Privacy Policy. All transactions are encrypted using industry-standard SSL technology.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
8. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Delaware, without regard to conflict of law principles.
Regenerative Labs™ is committed to ensuring digital accessibility for all people, including individuals with disabilities. We continually strive to enhance the user experience for everyone and apply the relevant accessibility standards to ensure our website and online store are as inclusive as possible.
Conformance Status
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. These guidelines outline three levels of conformance: Level A, Level AA, and Level AAA.
The Regenerative Labs™ WebStore is partially conformant with WCAG 2.1 Level AA. “Partially conformant” means that some parts of the content do not yet fully meet the accessibility standards, but we are actively working toward complete compliance.
Feedback
We welcome your feedback regarding the accessibility of the Regenerative Labs™ WebStore. If you encounter any accessibility barriers, please contact us:
- Phone: 1-302-440-3246‬
- Email:support@regenerative-labs.com
We aim to respond to all accessibility-related feedback within 5 business days.
Date of Statement: August 13, 2025